About Us

Born from France's vibrant spirit of innovation, Maison Des Montres is a company built on passion, integrity, and unwavering customer focus. A deep appreciation for the artistry and legacy of timepieces and jewelry drives us. We constantly push boundaries to deliver the highest level of service and exceptional products, like our meticulously designed watch cleaning kit.

Transparency and customer-centricity are the cornerstones of our company. Our team, precisely chosen for their expertise and dedication, plays a vital role in developing exceptional cleaning solutions and crafting a unique and personalized customer experience. We believe that by empowering individuals to care for their cherished possessions, we can together ensure their stories are preserved for generations to come.

Our Story: Inspired by Legacy, Driven by Passion

Our story began with a deep respect for the timeless legacy and intricate craftsmanship of timepieces and jewelry, heirlooms often passed down through generations. We noticed a gap in the market, a lack of accessible and high-quality care options readily available for these treasured possessions. Driven by a genuine passion for preserving these cherished items, we embarked on a mission to elevate the art of caring for these special items.

Today, we offer exceptional cleaning solutions, like our thoughtfully designed watch cleaning kit, alongside educational resources, empowering individuals to care for their heirlooms confidently. We strive to ensure that these endured pieces, each holding its own unique story, continue to sparkle and be enjoyed for generations to come.

+190

countries we ship to

+1000

happy customers worldwide

France

crafted and developed in

Our Mission

At Maison Des Montres, our mission is versatile, aiming to empower you and your endeared possessions:

Developing exceptional cleaning solutions:  We meticulously formulate safe and effective cleaning products specifically designed for both watches and jewelry. These solutions enhance the appearance and longevity of your treasured pieces, ensuring they continue to shine for generations to come.

Empowering watch owners: We believe in providing accessible knowledge and tools to equip you with the confidence to care for your timepieces and jewelry with ease. Our website offers informative resources, including cleaning guides and helpful tips, equipping you to become your own expert.

Building a thriving community We foster a space for watch and jewelry enthusiasts to connect, share experiences, and learn from each other. Whether you're a seasoned collector or a curious newcomer, our community provides a platform for engagement and shared passion.

Our vision: A Legacy for Every Timepiece

At Maison Des Montres, we dream of a future where every timepiece and jewelry becomes a cherished heirloom passed down through generations. We envision ourselves as a global watch and jewelry care leader, empowering a passionate community to preserve the stories and beauty of their treasured possessions. 

By making exceptional care solutions, like our meticulously crafted watch cleaning kits, readily available and fostering a culture of knowledge sharing, we aim to ensure that every watch and jewelry tells its story for years. We believe that with the right care, every timepiece and jewelry can become a symbol of legacy, connecting generations through their timeless beauty.

Our Values: The Heart of Maison Montres

Five core values guide everything we do at Maison Des Montres, forming the foundation of our commitment to you and your esteemed possessions:

Passion:
We are deeply enamored by the artistry, heritage, and unique stories embodied by watches and jewelry. This profound zeal propels us to preserve and care for these treasures, ensuring their enduring brilliance transcends time and resonates through the coming generations.

Quality:
We are unwavering in our commitment to developing and delivering premium-quality cleaning solutions that meet the highest standards. We believe your precious possessions deserve the very best, and we strive to exceed expectations with every product we offer.

Innovation:
We are relentless in our pursuit of new and improved ways to elevate the art of watch and jewelry care. We continuously research and develop cutting-edge solutions and stay at the forefront of advancements, ensuring your treasured pieces receive the most effective care available.

Community:
We believe in fostering strong connections and building a thriving space for watch and jewelry enthusiasts to connect, share experiences, and learn from one another. Whether you're a seasoned collector or a curious newcomer, our community welcomes you with open arms and a shared passion for these treasured possessions.

Sustainability:
We are committed to responsible sourcing and eco-friendly practices throughout our operations. We believe in preserving not only your cherished pieces but also the environment for future generations. Our goal is to make a positive impact and contribute to a sustainable futur

Want to get in touch?

At Maison Des Montres, we value our customers and are here to provide you with outstanding service and support. Whether you have questions about our products, if need assistance with your order, or would like to provide feedback, we're here for you.

Customer Service

For inquiries related to product information, order status, returns, or any other customer service related questions, please fill out the form on this page

  • E-mail

    hello@maison-montres.com

  • Opening hours

    Mon - Sun:

    UAE: 8AM - 8PM GMT+4
    Europe: 5AM - 5PM GMT+1
    USA NY: 11AM - 11PM

FAQ

1. What is Maison Des Montres, and what do you do?

Maison Des Montres is dedicated to empowering individuals to preserve the beauty and legacy of their watches and jewelry. We offer exceptional cleaning solutions and resources to help them achieve this.

2. What makes your cleaning solutions unique?

Our solutions, specifically formulated for both watches and jewelry, are developed with passion and expertise. They are safe, effective, and designed to enhance the appearance and longevity of your treasured pieces.


3. Are your cleaning solutions safe for all types of watches?

While our solutions are gentle and effective, we always recommend checking your watch's manual for specific care instructions. We offer specialized solutions for different materials and needs.


4. How easy are your cleaning kits to use?

Our thoughtfully designed cleaning kits are easy to use. They include clear instructions and all the tools you need for a quick and convenient cleaning experience.


5. Do you offer international shipping?

Yes, we offer express shipping worldwide, ensuring your order arrives quickly and conveniently. You can expect your order to be in your hands within 7-10 business days from the moment they leave our doors. 


6. What is your return policy?

If you're not completely satisfied with your purchase, you can return it within 14 days of receipt, no questions asked. For detailed information and instructions, please visit our dedicated Returns and Refund Policy section on our website.


7. Where can I learn more about watch care?

We have a dedicated blog section on our website with informative articles and tips on watch care, cleaning techniques, and more. Additionally, you can subscribe to our newsletter to receive regular updates.

8. How can I contact you?

You can contact us through our website or by emailing us. We are always happy to answer your questions and assist you in any way we can.